warranty Frequently Asked Questions
Do you have a guarantee or warranty on your windshields and auto glass?
Yes. Our auto glass is made by the finest automotive glass manufacturers, including Carlex, PPG, Carlite, Mopar, Vitro, Sekurit, Guardian, FUYAO, PGW and Pilkington (LOF). Our auto glass and windshields have a lifetime warranty against any defects or leakage.
If the cost of the auto glass is less than my deductible, will you still work with me?
Yes. If the cost of the auto glass used is less than your deductible, we will quote you a discount cash price that is competitive with other auto glass shops.
Will my windshield leak?
Not if the windshield is installed properly, and if you follow some simple instructions:
- Leave one window down at least one inch for a minimum of eight hours.
- No car wash for a minimum of 24 hours.
- If tape has been applied, leave it for a minimum of 24 hours.
How soon can I drive after windshield installation?
The windshield has been bonded to the vehicle with an auto glass urethane adhesive which must be allowed to cure before before the vehicle is used. The technician will tell you about the one-hour-safe-drive-away-time adhesive, which allows you to drive away quickly and safely.
When my windshield has been changed, will it be as good as before?
With a proper installation (OEM replacement glass), there will be no difference between a factory installed windshield and a windshield installed by us.
What is OEM?
Original Equipment Manufacturer. These manufacturers supply auto glass and windshields directly to auto-makers. This means that OEM replacement windshields are made to look and fit like the original equipment, with the same safety features. Certain controls must be met in the manufacturing process and quality inspections met. In essence, you are getting the highest windshield quality available for your vehicle.
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